Stay assured.

Enjoy London to its fullest.

QUALIS is creating luxury London homes for aspiring professionals and travellers, with an initial focus on West London, South West and Central London. Discover beautifully prepared spaces, personal hospitality and the comfort of home.

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Our homes
Living room with folded blankets on a wooden bench beneath a sunlit window.
Luxury serviced accommodation in London

A luxury London home, prepared and personally supported

Every home is leased and managed by us, so the standard of the space and the service that comes with it is set once and held to, rather than left to chance.

  • apartment

    One- to four-bedroom luxury serviced accommodation

  • calendar_month

    Any length of stay, subject to availability

  • location_on

    West London, South West and Central London

Explore our homes
Folded white linens, a rolled towel, coffee cup, and leafy branch on a stone tabletop by a window.
Where we are

West London, South West and Central London

These are the areas we are opening in first, and the neighbourhoods within them. Each was chosen for the way you can move between work, dinner, culture and a quiet evening. Homes are confirmed by enquiry while the first apartments are prepared.

Cream townhouse with black railings beside leafy trees, a garden, and a bicycle on the sidewalk.

West London

Garden squares, the great museums and a calmer residential rhythm, with the West End still only a short ride away.

  • Kensington
  • Holland Park
  • Notting Hill
  • Maida Vale
Cream townhouse façade with a dark green door, iron railings, balcony, windows, and potted greenery.

South West

The addresses people picture first, with Hyde Park, the King's Road and the Thames path all at the end of the street.

  • Knightsbridge
  • Chelsea
  • Belgravia
  • South Kensington
Couple walking through a lantern-lit stone arcade beside a green storefront at dusk.

Central London

Selected addresses in the heart of town, for stays that run between meetings, galleries and dinner.

  • Mayfair
  • Marylebone
  • St James's
  • Fitzrovia
What we hold to

Three promises behind every stay

Luxury is easy to claim. These are the three things we hold ourselves to on every booking, and the standards we publish so you can hold us to them.

verified_user

Reliable service

We do what we say we will do. Enquiry answers, arrival instructions and check-in times are clear and accurate, and if something has to change you hear it from us first.

cleaning_services

Pristine spaces

Every home is professionally cleaned, checked before you arrive and prepared to the same standard, down to the linen, the towels and the coffee.

waving_hand

Personal hospitality

A host meets you, shows you the home and tells you where to eat nearby. One point of contact for the whole stay, not a call centre.

Still life with figs, a green bottle, candle, blank card, and linen on a kitchen island.
The moment you arrive

The QUALIS Welcome Home

You are met at the door, shown the home, and left with a welcome card in your name, a small selection chosen for the stay and a guide to the neighbourhood with our own recommendations. It is the same welcome in every home.

  • door_front

    A personally hosted arrival, wherever it is operationally possible

  • redeem

    A welcome card in your name and a curated selection chosen for the stay

  • explore

    A digital guide to the home and the neighbourhood, with our recommendations

See the full experience
How it works

From enquiry to arrival

Four steps, none of them left to you to chase. Availability is confirmed by enquiry, then everything that follows is handled by us.

1

Tell us your dates

Send an availability enquiry with your dates, the number of guests and the area you have in mind. We reply within 15 minutes during operating hours.

2

We confirm the home

We check the apartments that suit you and come back with availability, the full price and the terms, so nothing is a surprise later.

3

You are met on arrival

Your host meets you at the home, hands over access, walks you through the Wi-Fi and essentials, and answers anything about the area.

4

Support through the stay

We check in shortly after you arrive, keep in touch on longer bookings and stay reachable by phone, WhatsApp and email until you leave.

In every home

What every QUALIS home includes

The list does not change from one apartment to the next. If it is on here, it is in the home.

kitchen

A fully equipped kitchen

Oven, hob, fridge, dishwasher and the equipment to cook properly rather than just reheat.

bed

Hotel-quality linen and towels

Changed and freshly laundered between every stay, with spares in the wardrobe.

local_cafe

Coffee, tea and welcome provisions

Good coffee, a local London element and a small selection waiting for your first evening.

wifi

Fast, reliable Wi-Fi

Throughout the apartment, with the details printed in the home so you are not hunting for them.

cleaning_services

Professional cleaning

Between every stay, plus a condition and maintenance check before you arrive.

chair

Room to settle in

One- to four-bedroom apartments with a proper living area and somewhere to work if you need to.

If something goes wrong

Support that answers, day or night

Client support runs 24 hours a day by phone, WhatsApp and email. These are the response times we work to, published so you know exactly what to expect.

24
hours

Always reachable

By phone, WhatsApp and email, including overnight.

15
minutes

Typical reply

Acknowledgement of a daytime message, 08:00 to 21:00.

1–2
hours

Action or update

Our working target for a meaningful response during the day.

4
hours

Overnight

The standard for urgent matters between 21:00 and 08:00.

Before you book

Questions clients ask

The practical detail, answered plainly. If yours is not here, ask us directly and we will answer it before you decide anything.

There is no set length of stay. Tell us your dates and how many guests are travelling, and we will confirm what is available for the period you have in mind.

Check-in is from 15:00 and check-out is by 10:00. An earlier arrival or a later departure can often be arranged around cleaning and other bookings, but it is never guaranteed until we confirm it in writing.

Sometimes. It depends on the apartment, the length of stay, the number of occupants and how the booking is made. Where a deposit applies, we tell you the amount and how it is released before you confirm anything.

Yes, subject to the building, the landlord and the apartment. A £50 additional cleaning fee normally applies. Tell us what you are bringing and we will confirm whether the home suits.

No. Parties and unauthorised gatherings are not permitted in any QUALIS apartment, and smoking is not permitted inside. Some apartments allow smoking on a balcony where the building permits it.

Cancellation charges follow a clear scale: a full refund of the accommodation charge seven or more days before check-in, 50% between three and six days, and no refund within 72 hours of arrival. The complete terms are published before you confirm.

Still deciding?

Ask us anything about the homes, the areas or what a stay involves. We would rather answer a question now than have you guess.

Ask us a question
Stay assured.

Tell us your dates

Send an availability enquiry and we will come back to you, normally within 15 minutes during operating hours, with what is available and what it costs. Nothing is committed by asking.

Check availability